Neal's sister told CNN's Sara Sidner that he had struggled with mental health issues for at least 20 years.
"My mom spent a great deal of her time and nearly all her energy trying so hard to placate him," said Sheridan Orr, who was with her distraught mother in North Carolina.Fortunately, California has very strict gun control laws, so this clearly did not happen.
Neal's mental state began a steep decline about a year ago, said Orr, adding the family had tried to get him help.
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