Even worse: they paid Tax Masters $5400 back in September to take care of this matter. We have now discovered that they did...nothing. Tax Masters told them do not contact IRS, "now that we are taking care of it." When I talked to IRS collections this morning, I found out that Tax Masters had not contacted them at all. Nor, as near as I can tell, have they done anything about this matter at all, except cash the check. Nor has their experience been unusual. The Texas Attorney-General's office is the next step on this.
UPDATE: And it turns out that Texas is already almost two years into legal action against Tax Masters:
Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1,000 complaints about defendants’ conduct and business practices
HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.