Worst Hotel Stay of My Life (I Am 69)

Red Roof Inn Kingsport, Tennessee. When we arrived, rhe front desk was unmanned. Ten minutes later, the clerk arrived. He gave the same excuse for the empty pool that he gave my daughter two weeks before: "Severe weather." This might explain closing the pool but not the absence of water.

In the morning, my wife attempted shower. It would not start. While attempting to get it going, the faucet came out of the wall. She tried to clean up water on floor. It became obvious the floor had not been cleaned in sometime. 

I went to front desk to check out and get a refund for subsequent days. My wife had checked us in so I had missed the warning signs that something was amiss. 

One sign said rhat they would not rent to anyone who lived in a 60 mile radius.  This suggests that drug dealers, prostitutes, and people whose money ran out before their month did were trying to live here. The other emphasized that you could not stay there on a promise to pay. When we arrived, I had heard a rather angry argument a few doors down.

While waiting for rhe desk clerk, the guy aheadv of me complained th as soon as it started raining, water came through the ceiling. The clerk gave me the phone number for Expedia to arrange a refund.  We had made the reservations through Hotels.com. We had not prepaid.  Expedia tried to talk sense into the clerk who could only say his manager would be in on Monday.

Fortunately we ended up in a lovely Hampton Inn the next night.

UPDATE: I called back to Red Leaking Roof this morning.  Again, they refused to refund the unused nights. I called corporate.  Still waiting for a response.